Contact

Enquiries may be addressed to the following, or you may use our secure online contact form:

Sales: Tech Support: Billing Enquiries:

Sales@PeoplesWare.com Tech@PeoplesWare.com Billing@PeoplesWare.com

In order to send an email to one of the above addresses, cut and paste the address into your email client.

Note: To help facilitate a response to your e-mail, please include in your e-mail:

• Your name,
• Your company name (if applicable),
• Your third-level or true domain name (if an existing customer), and
• Your e-mail address.

Technical Support

Technical support is available mainly for technical-oriented questions regarding configuration of your web site. We do not provide help with HTML syntax or CGI programming problems, unless of course you have arranged with us in advance for such services.

Important: Please take a look through our Online Support Desk; in particular the Online Support Manual, the FAQ and the Glossary. It is our experience that 99% of all questions are answered via the material in our Online Support Desk.

Voice and Fax

Hong Kong Voice +852.9046.6304 Fax +852.3010.2300

US and Canada Direct +1.858.774.3458 Fax +1.206.426.7095

Shanghai, China Voice +86.136.4164.6022 Fax +86.21.5448.2276

Billing & Banking Information

Credit card processing provided by PeoplesWare.com

If paying by direct deposit or electronic/wire transfer, then 3 months advance payment is required.

We bank with the following:

• Union Bank of California, USA - UBOC Locations
• Shanghai Commercial Bank Ltd., Hong Kong - Shanghai Commercial Bank Locations
• ANZ Banking Group Ltd., New Zealand - ANZ Locations
• HSBC, Vancouver, Canada - HSBC Locations

Addresses:

Hong Kong Peoples Ware # F, 1/F, Block 5 Hong Sing Garden Junk Bay (Tseung Kwan O) Kowloon, Hong Kong BR No. 34780739

North America - US & Canada PeoplesWare.com 4827 Kingsway PO Box 83042 Burnaby BC V5H4T0 Canada

Shanghai, China PeoplesWare.com 10-C, XinAn West Building No.200 ZhenNing Lu Shanghai China PostCode: 200040